Truscale ("Truscale", "we", "us", or "our") provides digital marketing, growth strategy, and related services to brands. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit truscale.com (the "Site"), engage us as a client, or otherwise interact with us. By using the Site or our services, you agree to the practices described in this policy.
On this page
1. Information we collect
We collect information in the following ways:
- Information you provide directly: such as your name, email address, phone number, company name, and message details when you fill out a contact form, request a proposal, or otherwise correspond with us.
- Client & campaign information: when we're engaged to provide services, we may collect business information necessary to deliver those services, including account access to advertising, analytics, CRM, and other marketing platforms you authorize us to use.
- Automatically collected information: when you visit the Site, we (and our service providers) may automatically collect certain information such as your IP address, browser type, device information, pages viewed, and referring URLs through cookies and similar technologies.
2. How we use information
We use the information we collect to:
- Respond to inquiries and provide requested information about our services
- Deliver, manage, and optimize marketing campaigns and services for our clients
- Communicate with you about proposals, projects, and ongoing engagements
- Improve and maintain the Site and understand how visitors use it
- Comply with legal obligations and enforce our agreements
5. Data security
We implement reasonable technical and organizational measures designed to protect information from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
We retain personal information for as long as necessary to fulfil the purposes described in this policy, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or anonymized.
7. Your rights & choices
Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we will respond in accordance with applicable law.
8. Children's privacy
The Site and our services are intended for businesses and professionals, not children. We do not knowingly collect personal information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us so we can delete it.
9. International data transfers
We are based in India and may work with clients, partners, and service providers located in other countries. As a result, information may be transferred to, stored, and processed in countries other than your own, which may have different data protection laws.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised effective date.
11. Contact us
If you have questions or requests regarding this Privacy Policy or how we handle your information, reach out to us: